Last Updated: March 30, 2026
At Disy ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and website (collectively, the "Service").
1. Information We Collect
Personal Information
We may collect the following personal information:
- Account Information: Name, email address, phone number, and password when you register.
- Property Information: Details about your PG properties, rooms, pricing, and configurations.
- Tenant Data: Tenant names, contact information, ID documents, and rental agreements managed through our platform.
- Payment Information: Billing details, transaction history, and payment method information.
Automatically Collected Information
- Device type, operating system, and browser information
- IP address and approximate location
- Usage patterns, pages visited, and features used
- Crash reports and error logs
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our Service
- To process transactions and send billing-related communications
- To send notifications about your account and service updates
- To provide customer support and respond to inquiries
- To detect, prevent, and address security and technical issues
- To analyze usage trends and improve user experience
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share your information only in these circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating the Service (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for any other purpose
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data in transit and at rest
- Regular security audits and vulnerability assessments
- Automated daily backups with redundancy
- Access controls and authentication mechanisms
- Secure cloud infrastructure hosted in certified data centers
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your data within 90 days, except where we are required to retain it for legal or legitimate business purposes.
6. Your Rights
You have the right to:
- Access and review your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
- Object to processing of your data for certain purposes
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. These include essential cookies for functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You may control cookie preferences through your browser settings.
8. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any information.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the Service or via email. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: hi@disy.in
- Phone: +91 95157 92944
- Address: 17 - 45 A1, Park Road, Medam Street, Nandyal, Andhra Pradesh. 518501